What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Por que não consigo fazer com que as mensagens enviadas de meu formulário de contato vão para um email diferente do que usei paara criar minha cont

    Asked by Damianapsi on November 26, 2016 at 09:34 PM

    Já tentei tudo que vocês falaram no tutorial e nada resolveu. Por último agora resolvi alterar o email no meu perfil da conta, na esperança de que finalmente eu consiga resolver esse problema. Aguardo uma solução. 

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    JotForm Support

    Answered by jonathan on November 26, 2016 at 11:12 PM

    The form submission email is being sent to the email address in the Recipient E-mail field of the form.

    User guide: How-to-Properly-Add-Change-and-Test-a-New-Email-Recipient-Address

    You can also review the sent email logs in your account.

    User guide: How-to-View-All-Your-Form-Email-History

    I checked your emails but I did not find any issue with them. The email logs shows they were being sent successfully.

    Let us know if issue persist.