What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    On the free plan is 100mb limit per month? if the limit is reached and the forms stop working does it refresh and is usuable the next month?

    Asked by fishguru on November 26, 2016 at 09:35 PM
    upload space
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    JotForm Support

    Answered by jonathan on November 26, 2016 at 11:18 PM

    The allocated 100MB storage upload space does not reset to zero (0) on each month. 

    Unlike the form submission counts, resetting the 100MB storage space will meant deleting existing uploads/files on the account. So this is not done automatically.

    Yes, if the FREE account exceeded the 100MB storage space allotted, it will temporarily disable further submissions on the forms. It will require upgrading the subscription to a higher plan to get an expanded or bigger storage space allocation.

    You can review the subscription packages here https://www.jotform.com/pricing

    Hope this help. Let us know if you need further assistance.