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Need to downgrade. Tried before billing. Keeps saying "error".Asked by Scott on November 27, 2016 at 11:57 AM
Hi Scott, I see that you are attempting to downgrade but, it looks like you already cancelled your subscription and our system is currently allowing your paid bronze plan to run it's course so that you will then be downgraded around 12/25/2016 which is later on next month.
Thank you! Scott C. Kuperman MCSE, CDIA+, CDCSystems Engineer18 Forest DriveSpringfield, New Jersey 07081(973) 336-4911 :direct/mobile/fax/SMS
On behalf of Kade, you are welcome, Scott.
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