What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    Pop up Modal

    Asked by RandMEnterprise on November 27, 2016 at 04:23 PM

    Hey there i have a pop modal where when a users clicks it opens up to what is suppose to be a jotform. The issue is if I use script way to embed, it fails to load when modal loads. If i put in the source code, then the java before hand spaces down the modal leaving a lot of whitespace before the title of the form and top of modal. So do u suggest Iframes (not sure how well that will work with mobile) or is there another way to get the javascript to load when the modal gets clicked?

  • Profile Image
    JotForm Support

    Answered by BDAVID on November 27, 2016 at 05:29 PM

    If you are embedding your form in a webpage, please share the URL of the page where it is embedded. On regards of the pop up modal, are you trying to display your form as a popup? If that is correct, please use the popup embedding method:

    Let us know if you need more help.

  • Profile Image

    Answered by RandMEnterprise on December 15, 2016 at 11:57 AM

    Good Afternoon,

     Yes I want people to press a button on my site, and when they do a Modal pops up with the form loaded on their. I know your method works with pop-up but i didnt want to send people to another link. Now to explain why I dont want that it is because the form opens up on a new window and then if the client or user fills out the form they go to a thank you page, but my Google Analytics Stats will pick up every form as referral instead of the intended channels such as Organic,Social, Paid. So is there a way to prevent that tracking to break into referral only when opening into that new URL?

  • Profile Image
    JotForm Support

    Answered by BDAVID on December 15, 2016 at 01:05 PM

    You could add Google Analytics widget directly in your form: https://widgets.jotform.com/widget/google_analytics 

    https://www.jotform.com/help/252-How-to-Add-a-Widget-to-your-Form 

    Let us know if you need more help.

  • Profile Image

    Answered by RandMEnterprise on December 15, 2016 at 01:12 PM

    And with doing so it will track correctly or will cross domain tracking need to be setup or anything along those lines?

  • Profile Image
    JotForm Support

    Answered by BDAVID on December 15, 2016 at 03:23 PM

    I don't have much of experience with cross domain tracking. As far as I know the Google Analytics widget should also allow for cross domain tracking, since it uses the Universal Analytics tracking code. Here is a guide that may help you setup the cross domain tracking: https://support.google.com/analytics/answer/1034342?hl=en