What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    Pop up Modal

    Asked by RandMEnterprise on November 27, 2016 at 04:23 PM

    Hey there i have a pop modal where when a users clicks it opens up to what is suppose to be a jotform. The issue is if I use script way to embed, it fails to load when modal loads. If i put in the source code, then the java before hand spaces down the modal leaving a lot of whitespace before the title of the form and top of modal. So do u suggest Iframes (not sure how well that will work with mobile) or is there another way to get the javascript to load when the modal gets clicked?

    up JotForm source Mobile whitespace
  • Profile Image
    JotForm Support

    Answered by BDAVID on November 27, 2016 at 05:29 PM

    If you are embedding your form in a webpage, please share the URL of the page where it is embedded. On regards of the pop up modal, are you trying to display your form as a popup? If that is correct, please use the popup embedding method:

    Let us know if you need more help.