What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    My previously available form cannot be found

    Asked by t2dstudy on November 27, 2016 at 04:58 PM

    My previously available form is no longer able to be accessed. The link shows as Form not Found, form has been disabled. However when I log in to check the form status I have it as enabled.

    I was working last week, but not since the weekend.

    Page URL:
    https://form.jotform.co/43266408777869

    previously cannot cannot be found form status status check Week
  • Profile Image
    JotForm Support Manager

    Answered by Jeanette on November 27, 2016 at 06:14 PM

    Your account was suspended because your form was reported as suspicious of mistery shopper scam. If you wish the account unsuspended, you must provide a proof of being a legitimate Mistery Shopper provider. http://www.mspa-na.org/

     

  • Profile Image
    JotForm Support Manager

    Answered by Jeanette on November 27, 2016 at 06:21 PM

    Sorry about the inconvenience. After checking further, the system suspended your account on error,  I have re-enabled it, sorry again.