-
mikehillsdonAsked on November 27, 2016 at 5:40 PM
Hi Guy's,
Just signed up for an account however when I click on verify account I get a Not Valid Link.
Let me know when I can retry.
Thenks,
Mike
-
JanReplied on November 27, 2016 at 6:17 PM
Your email is not in the bounce list. I checked the mail logs and I saw that the verification email was sent successfully to your inbox.
If it is not in the inbox, please check the spam folder or junk mail. If it is in the spam folder, please mark it as "Not Spam".
Here's a guide on How-to-View-All-Your-Form-Email-History.
Hope that helps. Thank you.
-
mikehillsdonReplied on November 27, 2016 at 6:44 PMHi Guy’s,
I received the verification email ok, its when I click verify from my inbox that is where I am getting the error
Mike Hillsdon
Hillsdon Mobile Marketing Services
Post: PO Box 501 Bulimba QLD 4171
Mob: 0418 442 236
Web: http://hillsdon.com.au
FB: http://m.me/SociMobiMarketing
Info: Text MOBILE to 0491 150 811
... -
liyamReplied on November 27, 2016 at 7:19 PM
Hello Mike,
I checked your email address for verification, and it is now verified.
If you have other questions or concerns, please let us know.
Thanks.
-
mikehillsdonReplied on November 27, 2016 at 7:44 PMMany thanks :)
Mike Hillsdon
Hillsdon Mobile Marketing Services
Post: PO Box 501 Bulimba QLD 4171
Mob: 0418 442 236
Web: http://hillsdon.com.au
FB: http://m.me/SociMobiMarketing
Info: Text MOBILE to 0491 150 811
... -
rvincentReplied on December 2, 2016 at 5:56 AM
I have the same issue. Whenever I click on the link it says not a valid email
-
liyamReplied on December 2, 2016 at 6:10 AM
Hello rvincent,
Your email is now verified. Although I'm a bit concerned now to why this is happening. Can you share with us a link to the verification email that is provided on your email address so we can see what's going on?
Thanks.
-
liyamReplied on December 2, 2016 at 6:28 AM
Hello again, rvincent.
I found your response through my inbox, although it did not post here.
I am trying to publish my survey but it says that "Jotfom refused to connect". Any tip on how to solve that>
Anyhow, this may be a minor glitch on connecting or loading your form via the browser. Can you try logging out and logging back in and then publishing it again?
Thanks.
-
VoilaSiteWebReplied on March 16, 2017 at 12:43 PM
-
liyamReplied on March 16, 2017 at 1:49 PM
Hello VoilaSiteWeb,
Since this thread is quite old, I have moved your concern on to a new thread where we can assist you better. We'll provide you an update in a short while.
Thanks for your understanding.
-
chicagolandchamber9Replied on March 31, 2017 at 2:45 PM
My email verification is also not working and I am concerned that is the reason I cannot successfully publish the form I created. Also, I cannot login to my account. It says auto-suspended. Please assist.
-
JanReplied on March 31, 2017 at 3:59 PM
This is a duplicate post. I can see that you already opened a thread for your issue. Please wait for my reply on this thread: https://www.jotform.com/answers/1108224.
Thank you.