How can I receive email notifications of submitted forms?

  • David Caldwell
    Asked on November 27, 2016 at 6:41 PM

    As far as I can tell, I have done everything I need to do to receive email notifications of my forms that have been completed and submitted.  But neither sending a test email nor submitting a form from my URL results in a notification.  As far as I can tell, my email address is not on the bounce list.  Notifications do not end up in either SPAM or trash folders of my email account.  What can I do to receive email notifications?

     

    Thanks for your help.

  • David JotForm Support Manager
    Replied on November 27, 2016 at 6:50 PM

    I checked your form: https://www.jotform.com/form/80430908535, and the email address was in the bounce list: https://www.jotform.com/help/262-How-to-Remove-Your-Email-Address-from-Bounce-List 

    How can I receive email notifications of submitted forms? Image 1 Screenshot 20

    It has now been removed from the bounce list, so this should solve the problem. Let us know if you need more help, we will be glad to assist you.