What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    How can I receive email notifications of submitted forms?

    Asked by David Caldwell on November 27, 2016 at 06:41 PM

    As far as I can tell, I have done everything I need to do to receive email notifications of my forms that have been completed and submitted.  But neither sending a test email nor submitting a form from my URL results in a notification.  As far as I can tell, my email address is not on the bounce list.  Notifications do not end up in either SPAM or trash folders of my email account.  What can I do to receive email notifications?


    Thanks for your help.

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    JotForm Support

    Answered by BDAVID on November 27, 2016 at 06:50 PM

    I checked your form: https://www.jotform.com/form/80430908535, and the email address was in the bounce list: https://www.jotform.com/help/262-How-to-Remove-Your-Email-Address-from-Bounce-List 

    It has now been removed from the bounce list, so this should solve the problem. Let us know if you need more help, we will be glad to assist you.