- David CaldwellAsked on November 27, 2016 at 06:41 PM
As far as I can tell, I have done everything I need to do to receive email notifications of my forms that have been completed and submitted. But neither sending a test email nor submitting a form from my URL results in a notification. As far as I can tell, my email address is not on the bounce list. Notifications do not end up in either SPAM or trash folders of my email account. What can I do to receive email notifications?
Thanks for your help.
- JotForm SupportBDAVIDAnswered on November 27, 2016 at 06:50 PM
I checked your form: https://www.jotform.com/form/80430908535, and the email address was in the bounce list: https://www.jotform.com/help/262-How-to-Remove-Your-Email-Address-from-Bounce-List
It has now been removed from the bounce list, so this should solve the problem. Let us know if you need more help, we will be glad to assist you.