Hover text issue still not rectified over one week later!

  • Profile Image
    theoperative
    Asked on November 27, 2016 at 08:32 PM

    I advised your team that the hover-text in the answer fields of my form were all displaying strange formatting/coding. It is urgent as it looks very unprofessional and I am paying for a professional service. 

    This problem occurs in every field, of which there are over twenty.

    Please rectify this ASAP. I was advised that the matter had been escalated. Can you please tell me when it will be fixed?

     

    Thanks

    Kelly

     

  • Profile Image
    BJoanna
    Answered on November 27, 2016 at 11:17 PM

    I have escalated issue with Hover Text to our developers on your other thread https://www.jotform.com/answers/995006 

    Unfortunately that issue is still not resolved. Bug ticket is assigned to one of our developers and priority is of that ticket is set to important. I will check with our developer to see if there is any update and if there is we will inform you on that thread.

    For now I can only suggest you same as I did on other thread, to remove break lines form your hover texts. 

    In case that you have some followup questions regarding same issue, please reply on that thread instead of creating new one.

    Thank you for your patience.