What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    My organisation has different types of contacts?

    Asked by ryan0103 on May 15, 2012 at 10:22 AM

    We have contacts and participants each having there own customized requirments - the contacts will work fine but is it possible to link to our participants. We have fields that include gender, ethnicity and disability and many others.

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    JotForm Support

    Answered by idarktech on May 15, 2012 at 06:44 PM


    Unfortunately, we do not support custom fields with salesforce integration. However, this was requested quite often so I'm sure our team would consider this in the future. We do not have any improvement news on salesforce yet, but we'll update you here if there's any changes on this integration.

    Thanks for asking and a pleasant day!

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    JotForm Support

    Answered by Mike_T on September 26, 2012 at 04:18 PM

    According to this feature request thread, our Developers have already implemented the form fields integration with the custom Salesforce fields.

    Please re-check the integration from your side, and let us know if you notice some problems.

    Thank you!