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family1stAsked on November 28, 2016 at 3:40 AM
We built a registration form and connected it to Facebook. When running from a regular browser, the link opens just fine however it is not working from within the Facebook App.
Can you please help with this?
Smiles
Ralph
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omerorkun JotForm Data ScientistReplied on November 28, 2016 at 3:48 AM
Hi Ralph,
Facebook does not support page tabs on mobile devices and that is what causes the issue. Please read our guide which provides a work around for this:
https://www.jotform.com/help/82-Adding-a-form-to-Facebook-Custom-iFrame-App-
Please try this and let us know if the issue still persists.
Do contact us again if you need any further assistance.