How can I get a form to work on Facebook Mobile App?

  • Profile Image
    family1st
    Asked on November 28, 2016 at 03:40 AM

    We built a registration form and connected it to Facebook. When running from a regular browser, the link opens just fine however it is not working from within the Facebook App.

    Can you please help with this?

    Smiles

    Ralph

     

  • Profile Image
    owen
    Answered on November 28, 2016 at 03:48 AM

    Hi Ralph,

    Facebook does not support page tabs on mobile devices and that is what causes the issue. Please read our guide which provides a work around for this:

    https://www.jotform.com/help/82-Adding-a-form-to-Facebook-Custom-iFrame-App-

    Please try this and let us know if the issue still persists. 

    Do contact us again if you need any further assistance.