What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    I am testing Stripe and need to know the following

    Asked by akp on November 28, 2016 at 03:50 AM

    I am testing Stripe using the Subscribe to Cookie Magazine Form.

    I need to add sales tax only on subscription that originates in the state. For example, sales tax for those in NY. How do I do this?

    I do not see the option of adding the Stripe API key in Jotforms. Where do I find this?

    How do you run the wizard for configurations?

    Does the wizard automatically update the form? Or is that done manually?

    p.s. I have had to delete price on form even after it was deleted from Stripe. I am not sure why the wizard cannot update the form when a plan in Stripe has been deleted.

    I would really like a response.

    Thanks



    This is a re-post of a comment on How to Integrate Stripe with your Form

    subscribe find tax thanks
  • Profile Image
    JotForm Support

    Answered by Chriistian on November 28, 2016 at 04:45 AM

    Thank you for contacting us.

    Regarding to your questions about Stripe Integration, to add sales taxes on subscription and to add the Stripe API, you need to login and do it on your Stripe Account. Then please make sure that the Fetch Subscription from Stripe Account is enable. To enable this, please follow the instructions below:

    1. Open the Payment wizard by clicking the Wizard icon.

     

    2. Click the Gear Icon in the Payment Wizard.

     

    3. Then, click the Additional Gateway Settings.

    4. Scroll down and click Yes for the Fetch Subscription from Stripe Account then click continue.

     

    How do you run the wizard for configurations?

    To run the Wizard for Configuration, kindly please click the wizard icon.

     

    Does the wizard automatically update the form? Or is that done manually?

     

    p.s. I have had to delete price on form even after it was deleted from Stripe. I am not sure why the wizard cannot update the form when a plan in Stripe has been deleted.

    Once you made changes, it will update automatically.

     

    Do let us know if you need further assistance.
    Regards

  • Profile Image

    Answered by akp on November 30, 2016 at 01:13 AM

    Thank yo for your help.

  • Profile Image

    Answered by akp on November 30, 2016 at 02:12 AM

    What is "Use Field as Billing Address"?

    I see the option None and Address. Can someone please clarify?

     

    Thanks

  • Profile Image
    JotForm Support

    Answered by Mike_G on November 30, 2016 at 05:07 AM

    @akp

    I have moved your concern to a new thread considering it is about a new topic.

    Please click this link to go to that thread.

    Thank you.