- TimDaviesAsked on November 28, 2016 at 04:13 AM
we have a jotform named official tree inspections
can the geo-location data be recovered as I believe in the process of trouble shooting a problem with a blank map screen the App was removed and reinstated.
This appears to have resulted in the loss of all Geo-tags on the all of the submissions. Is there any way of recovering these.
- BorisAnswered on November 28, 2016 at 04:30 AM
Please try using our Form Revision History feature to revert your form to the state it was in before the Geolocation widget was removed:
This will recover the fields as they existed before, and as the submission data is tied to the fields, it will also recover the data that the widget collected.
As a precautionary measure, I would advise you to export your form submissions first:
Please try it out, and let us know how it goes.