I cannot get notification emails?

  • JacquesPatriaque
    Asked on November 28, 2016 at 7:25 AM

    Hi!
    Recently not all of the application are sent through to my email account. So I only have all of the application within JotForm and have to redirect them manually to my Email Account.  

    Can you help me fix this? Because before it worked just fine and I was a super happy customer.

    Best

    Jacques

     

    Page URL: http://viennaboylesquefestival.com/en/application.html
  • Özlem JotForm Developer
    Replied on November 28, 2016 at 9:25 AM

    Hi

    I have checked your form submissions and sent you a test submission. After that I have checked your email logs. Please have a look at the following images:

    I cannot get notification emails? Image 1 Screenshot 30

    I cannot get notification emails? Image 2 Screenshot 41

    It is seen that you are receiving submissions now.

    Could you please check your email inbox? If your notification emails are not there, please check your spam inbox and mark your emails as "Not Spam".

    If your issue persists, please feel free to let us know.

    Thank you.