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How to Send Email Based on User's Answer?Asked by marcusdee123 on November 28, 2016 at 08:40 AM
I would like to set up a form that sends form data to a different email address depending on a particular option chosen. If I set up a question with several checkboxes, it looks like I can't set up conditional logic for each option within the one question. If I make each option a single question, I can't hide the built-in "option 1, option 2, option 3" no matter what I do. Is there any way to accomplish something like the following with your product?
Pick your school:
O High School (if checked, send all form data to email address #1)
O Middle School (if checked, send all form data to email address #2)
O Elementary School (if checked, send all form data to email address #3)
You can add "Change E-mail Recipient" conditions to your form. Please follow these steps:
1. Click "Conditions" at the top of the page.Then click "New Condition". Select "Change Email Recipient".
2. Set this condition properties as you want:
Option1 can be High School option and you can change the e-mail field.
Here is a guide helps to you: https://www.jotform.com/help/167-How-to-Send-Email-Based-on-User-s-Answer
If you have any questions or issue, feel free contact us.