What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    How can I see payments associated with a form?

    Asked by ustagepta on November 28, 2016 at 08:47 AM

    I have a form which contained a payment. How can I see the $ that were sent to the payment processor?

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    JotForm Support

    Answered by Kevin_G on November 28, 2016 at 09:40 AM

    You need to go to the submissions page for your form, this guide will help with that: How-to-View-Form-Submissions

    Once you're in the submissions page you need to search the payment field, there you will find the product/s purchased, the paid amount as well as the payment info, here's a screenshot about how it looks: 

    I have checked your forms and noticed the payment fields are not required so may be that some of your submissions do not have this payment info and it means that there was not payment sent. 

    Please if you have any question, let us know.