- dharbitAsked on November 28, 2016 at 09:15 AMPage URL:
- JotForm SupportcandyAnswered on November 28, 2016 at 09:31 AM
I am getting the 404 (Page Not Found) error as you can see the following screenshot:
Please check your website and explain your question further.
- dharbitAnswered on November 28, 2016 at 09:39 AM
My apologies. The link below is the corrected one.
- JotForm SupportcandyAnswered on November 28, 2016 at 10:01 AM
As I have checked, your email address firstname.lastname@example.org was in our bounce list as you can see the screenshot below:
That was the reason you did not receive submissions into your email address email@example.com. I have removed your email address from our bounce list. So that, you are able to receive emails normally now.
Moreover, you can check if your email is in our bounce list or not at the following link: https://www.jotform.com/help/262-How-to-Remove-Your-Email-Address-from-Bounce-List
Also, please check related guide for more detailed information: https://www.jotform.com/help/208-How-to-Prevent-Email-Bouncing-Related-Issues
Please check, if you need more assistance do not hesitate to contact us.