- LoanOrCredit012Asked on November 28, 2016 at 09:39 AM
Do you know if there’s any option in their back end to add the subscriber to the autoresponder/follow up with GetresponsePage URL:
- JotForm SupportKiranAnswered on November 28, 2016 at 10:31 AM
I am not sure if I understand your query correctly. Do you want to send an auto-responder after a user subscribed to your mail list in Getresponse? If so, unfortunately, there is no setting in the integration. However, you can setup the auto-responder from the GetResponse. Please see the screenshot below:
Hope this information helps! Let us know if you are referring something different. We will be happy to help.
- LoanOrCredit012Answered on November 28, 2016 at 11:43 AM
I created the autoresponder in GetResponse however its not functioning properly. I asked a agent at GetResponse and he asked me to ask you "Do you know if there’s any option in their back end to add the subscriber to the autoresponder/follow up"
- JotForm SupportKiranAnswered on November 28, 2016 at 12:05 PM
Unfortunately, there is no option to select the autoresponse from the integration wizard. How did you setup the auto-responder in the Getresponse? I think it should work if you setup the autoresponder by choosing the option Subscribed since the contacts are automatically subscribed to the mail list.
You may also setup an auto-responder from JotForm itself. Please refer to the guide below:
Please give it a try and let us know if you need any further assistance. We will be happy to help.