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    Option to setup autoresponder in GetResponse

    Asked by LoanOrCredit012 on November 28, 2016 at 09:39 AM

     Do you know if there’s any option in their back end to add the subscriber to the autoresponder/follow up with Getresponse

    Page URL:
    www.loanorcredit.ca

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    JotForm Support

    Answered by Kiran on November 28, 2016 at 10:31 AM

    I am not sure if I understand your query correctly. Do you want to send an auto-responder after a user subscribed to your mail list in Getresponse? If so, unfortunately, there is no setting in the integration. However, you can setup the auto-responder from the GetResponse. Please see the screenshot below:

    Hope this information helps! Let us know if you are referring something different. We will be happy to help. 

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    Answered by LoanOrCredit012 on November 28, 2016 at 11:43 AM

    I created the autoresponder in GetResponse however its not functioning properly. I asked a agent at GetResponse and he asked me to ask you "Do you know if there’s any option in their back end to add the subscriber to the autoresponder/follow up"

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    JotForm Support

    Answered by Kiran on November 28, 2016 at 12:05 PM

    Unfortunately, there is no option to select the autoresponse from the integration wizard. How did you setup the auto-responder in the Getresponse? I think it should work if you setup the autoresponder by choosing the option Subscribed since the contacts are automatically subscribed to the mail list.

    You may also setup an auto-responder from JotForm itself. Please refer to the guide below:

    https://www.jotform.com/help/26-Creating-a-Form-Autoresponder 

    Please give it a try and let us know if you need any further assistance. We will be happy to help.