What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    How to retrieve account?

    Asked by Jerry Arroyo on November 28, 2016 at 10:45 AM

    Buenos dias, cree un formulario con mi cuenta de correo, no recuerdo el usuario.

    como puedo recuperarla? Gracias

  • Profile Image
    JotForm Support

    Answered by Charlie on November 28, 2016 at 11:28 AM


    Your email address p****pi***q*er*taro@gmail.com is associated with the account username PROMOPIZZA. If you forgot your password, you can simply do a password reset.

    Here's how:

    1. First, navigate to www.jotform.com 

    2. When you click the 'LOG IN" button, you'll see the "Forgot Password" link or option there. 


    3. After clicking that, you need to enter the email address associated with your account.

    4. You will then receive an email with instructions on how to reset your password.


    I hope that helps.