What is the due date for payment?

  • MiguelGallegos
    Asked on November 28, 2016 at 12:31 PM

    Buenos dais:

    Solicito de su apoyo para que me proporcionen la fecha limite y cuenta para el pago del servicio del aplicativo y no tener demoras o algún contratiempo, Agradecere su pronta respuesta. Gracias.

  • Kiran Support Team Lead
    Replied on November 28, 2016 at 1:05 PM

    I am not sure if I understand your query correctly. Do you mean to know the due date for the payment for any subscription that your account is holding? I have checked your account MiguelGallegos and see that it is currently holding Free subscription. If you are referring to a different account, please let us know the account username so that we can take a look and provide you with necessary assistance. 

    Thank you! 

  • MiguelGallegos
    Replied on November 28, 2016 at 1:41 PM

    Muchas gracias. Estas es la cuenta y el importe a pagar. Como puedo pagar para la renovacion?.What is the due date for payment? Image 1 Screenshot 20 

     

  • Kiran Support Team Lead
    Replied on November 28, 2016 at 2:17 PM

    I see that the account RocioCorrea is currently holding Gold yearly subscription which was paid using the credit card ending 5801. This card will be automatically charged at the end of the subscription period to renew the account, If you need to change the credit card number, you may update it from the Billing section of your account.

    Hope this information helps! 

  • MiguelGallegos
    Replied on November 28, 2016 at 3:42 PM

    Muchas gracias. Y el monto a pagar seria el mismo? o es el monto que viene en la pagina de 799 USD?

  • Kiran Support Team Lead
    Replied on November 28, 2016 at 4:51 PM

    Since you have signed up for the subscription during the holiday sale, your account will be renewed with the same amount i.e., $399 only unless you upgrade/downgrade your account. 

    Hope this information helps! If you have any other questions, please let us know. We will be happy to help.