What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    What is the due date for payment?

    Asked by MiguelGallegos on November 28, 2016 at 12:31 PM

    Buenos dais:

    Solicito de su apoyo para que me proporcionen la fecha limite y cuenta para el pago del servicio del aplicativo y no tener demoras o algún contratiempo, Agradecere su pronta respuesta. Gracias.

    aplicativo
  • Profile Image
    JotForm Support

    Answered by Kiran on November 28, 2016 at 01:05 PM

    I am not sure if I understand your query correctly. Do you mean to know the due date for the payment for any subscription that your account is holding? I have checked your account MiguelGallegos and see that it is currently holding Free subscription. If you are referring to a different account, please let us know the account username so that we can take a look and provide you with necessary assistance. 

    Thank you! 

  • Profile Image

    Answered by MiguelGallegos on November 28, 2016 at 01:41 PM

    Muchas gracias. Estas es la cuenta y el importe a pagar. Como puedo pagar para la renovacion?. 

     

  • Profile Image
    JotForm Support

    Answered by Kiran on November 28, 2016 at 02:17 PM

    I see that the account RocioCorrea is currently holding Gold yearly subscription which was paid using the credit card ending 5801. This card will be automatically charged at the end of the subscription period to renew the account, If you need to change the credit card number, you may update it from the Billing section of your account.

    Hope this information helps! 

  • Profile Image

    Answered by MiguelGallegos on November 28, 2016 at 03:42 PM

    Muchas gracias. Y el monto a pagar seria el mismo? o es el monto que viene en la pagina de 799 USD?

  • Profile Image
    JotForm Support

    Answered by Kiran on November 28, 2016 at 04:51 PM

    Since you have signed up for the subscription during the holiday sale, your account will be renewed with the same amount i.e., $399 only unless you upgrade/downgrade your account. 

    Hope this information helps! If you have any other questions, please let us know. We will be happy to help.