- MiguelGallegosAsked on November 28, 2016 at 12:31 PM
Solicito de su apoyo para que me proporcionen la fecha limite y cuenta para el pago del servicio del aplicativo y no tener demoras o algún contratiempo, Agradecere su pronta respuesta. Gracias.
- JotForm SupportKiranAnswered on November 28, 2016 at 01:05 PM
I am not sure if I understand your query correctly. Do you mean to know the due date for the payment for any subscription that your account is holding? I have checked your account MiguelGallegos and see that it is currently holding Free subscription. If you are referring to a different account, please let us know the account username so that we can take a look and provide you with necessary assistance.
- MiguelGallegosAnswered on November 28, 2016 at 01:41 PM
Muchas gracias. Estas es la cuenta y el importe a pagar. Como puedo pagar para la renovacion?.
- JotForm SupportKiranAnswered on November 28, 2016 at 02:17 PM
I see that the account RocioCorrea is currently holding Gold yearly subscription which was paid using the credit card ending 5801. This card will be automatically charged at the end of the subscription period to renew the account, If you need to change the credit card number, you may update it from the Billing section of your account.
Hope this information helps!
- MiguelGallegosAnswered on November 28, 2016 at 03:42 PM
Muchas gracias. Y el monto a pagar seria el mismo? o es el monto que viene en la pagina de 799 USD?
- JotForm SupportKiranAnswered on November 28, 2016 at 04:51 PM
Since you have signed up for the subscription during the holiday sale, your account will be renewed with the same amount i.e., $399 only unless you upgrade/downgrade your account.
Hope this information helps! If you have any other questions, please let us know. We will be happy to help.