what am I paying for

  • Profile Image
    chad 
    Asked on November 28, 2016 at 01:14 PM

    I noticed that I am being charged 9.95 per month, but it doesn't look like I am using any forms.

     

    Please advise,

    Chad

  • Profile Image
    KadeJM
    Answered on November 28, 2016 at 02:02 PM

    Hi Chad, thanks for checking in with us about this and I see you're wondering what's up with the subscription plan you are being charged for but, are unsure about and we'd be happy to check it.

    After looking at this more I found your email address is associated with another account that matched your IP Address in our system for " Zeeblu " which has a Premium Plan on it so that is what the $9.95/mo is because it is on one of our grandfathered plans.