What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    How can I get more space for my forms?

    Asked by asaltos on November 28, 2016 at 01:22 PM

    I would like to receive more than 100 forms daily. Is there a chance I can redirect to dropbox or something like that?

    My Forms get more how limit submission space
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    JotForm Support

    Answered by Charlie on November 28, 2016 at 02:09 PM

    Hi,

    Please note that it is not 100 submission daily, it is a monthly limit. Please check our pricing page for details.

    You can also check your account usage/limit by navigating to your Account->Usage page. 

    Please note that for Free plan, you have allowed to have 100 submissions monthly - this is the number of submissions that your account can receive monthly, when a user fills out your form and click the submit button, and it was successfully submitted, then that is counted as one submission. 

    If you want to increase your monthly limits, you need to upgrade to a higher subscription plan. Here's a guide on how to upgrade to a paid plan: https://www.jotform.com/help/331-How-to-Upgrade-My-Account. You can also increase your monthly limits for free by checking this page: https://www.jotform.com/myaccount/getMore.

    Please note that monthly limits reset every 1st day of the month. 

    I hope that helps. Feel free to contact us if you have other questions.

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    JotForm Support

    Answered by Charlie on November 28, 2016 at 02:17 PM

    Just to clarify, I am not sure if you are referring to the 100 MB upload space or the 100 submission monthly. The upload space limit in Free plan which is 100 MB is fixed. It only applies if you have a form that has a file upload field on it. it does not reset, the only way to increase the upload space limit is to upgrade to a higher subscription plan. 

    However, you can easily free up your space by deleting submissions with file uploads on them. Please note that deleting submission data is irreversible and will permanently remove it in our servers without any backups. If you have limited upload space, you can integrate your forms to file sharing and storage services like Dropbox, Google Drive and Box.com, you can check the following guides to help you further:

    https://www.jotform.com/help/77-Upload-to-Dropbox-with-JotForm 

    https://www.jotform.com/help/192-How-to-Integrate-a-Form-with-Google-Drive 

    https://www.jotform.com/help/349-How-to-Integrate-your-Form-to-Box 

     

    If you integrate your form to those file sharing and storage services, a copy of the new submission made and the file upload on it will automatically be stored on your 3rd party storage accounts, giving you a real-time backup of the data.