Can you upgrade your plan at anytime in the event you need more space for additional submissions?

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    lpalmerp
    Asked on November 28, 2016 at 01:37 PM

    If we sign up for the $19/month plan but realize we need/want the $39 plan - can we upgrade to that one at any time without it negatively impacting anything on our account? Once someone submits a submission, do the admin users view the forms as is or does it go into a spreadsheet type of report for viewing?

     

    Thanks,

    Lindsey

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    david
    Answered on November 28, 2016 at 02:30 PM

    You can indeed upgrade to a higher subscription level at any time.  You will receive a pro-rated discount for time remaining on your current subscription.  There is no downside or negative impact on your account when doing so.

    Submission data is stored in your JotForm account in a data grid layout:

    https://www.jotform.com/help/269-How-to-view-Submissions