What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Why I'm out of submission space?

    Asked by ycoba on November 28, 2016 at 01:58 PM


    I've deleted some submissions of my surveys in order to get more space, considering that I have 1000 montly registers and I have only 23 left, but it doesnt work, I still have the same amount available. Please help me. 



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    JotForm Support

    Answered by Nik_C on November 28, 2016 at 02:59 PM

    I refreshed your account and your submissions counter should be fine now.

    Our apologies for this inconvenience.

    If you have any additional questions please let us know.

    Thank you!