Why I'm out of submission space?

  • Profile Image
    ycoba
    Asked on November 28, 2016 at 01:58 PM

    Hi.

    I've deleted some submissions of my surveys in order to get more space, considering that I have 1000 montly registers and I have only 23 left, but it doesnt work, I still have the same amount available. Please help me. 

     

    Thanks.

  • Profile Image
    Nik_C
    Answered on November 28, 2016 at 02:59 PM

    I refreshed your account and your submissions counter should be fine now.

    Our apologies for this inconvenience.

    If you have any additional questions please let us know.

    Thank you!