JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.
We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.
Do you mean to change the account username or email address? If you need to change the username, please provide us with any 3 choices in the preferred order so that we can do change the username for you. If you want to change the email address, you may change it from the account profile section in Settings.
Hope this information helps! Let us know if you are referring something different. We will be happy to help.