Form Builder is not working properly

  • minayamazaki
    Asked on November 28, 2016 at 3:10 PM

    I am unable to edit my form.  When I right click on the items in my form it does not show me jotform options.

     

    Please resolve!!!!

     

    I can right click new items.

     

    Mina

     

  • Özlem JotForm Developer
    Replied on November 28, 2016 at 3:48 PM

    Hi Mina,

    I have checked your form. I didn't replicate the issue as you mentioned. 

    Please use left click mostly when you choose your form fields, drag and drop etc. whenever you make a change on your form. Please have a look at the following video below. I used only left click once I make these changes on the form.

    Form Builder is not working properly Image 1 Screenshot 30

    Could you please explain what you mean by `JotForm options`? If you want to see `Properties` of your form fields, you can click Properties icon after you select the form field. In addition, on the top of the Form Builder page, you can see the "Properties" option. Please have a look at the following image:

    Form Builder is not working properly Image 2 Screenshot 41

     

    Please check your form and if your issue persists, please feel free to let us know.

    I'll be awaiting for your reply.

    Thank you.