What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    How can I get non profit status/rate ??

    Asked by usspwdc on November 28, 2016 at 03:31 PM

    We weren't aware that there was a non-profit rate until after we upgraded.  How can we get the non profit rate going forward?



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    JotForm Support

    Answered by Kevin_G on November 28, 2016 at 05:09 PM

    I have checked your account and I see your subscription is being paid through PayPal, in order to apply to the non-profit discount you will need to submit your application here: https://www.jotform.com/nonprofit/pricing 

    Your application will be reviewed and we will get back to you with a resolution as soon as possible, you will also need to cancel your current subscription and here is a guide about how to do it: How-Can-I-Cancel-My-PayPal-Subscription

    If you decide to proceed, please let us know so we can also request a refund for the current payment you have already done. 

    Looking forward to your response.