How can I get non profit status/rate ??

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    Asked on November 28, 2016 at 03:31 PM

    We weren't aware that there was a non-profit rate until after we upgraded.  How can we get the non profit rate going forward?



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    Answered on November 28, 2016 at 05:09 PM

    I have checked your account and I see your subscription is being paid through PayPal, in order to apply to the non-profit discount you will need to submit your application here: 

    Your application will be reviewed and we will get back to you with a resolution as soon as possible, you will also need to cancel your current subscription and here is a guide about how to do it: How-Can-I-Cancel-My-PayPal-Subscription

    If you decide to proceed, please let us know so we can also request a refund for the current payment you have already done. 

    Looking forward to your response.