- Mark HandmacherAsked on November 28, 2016 at 04:35 PM
My tech person got into our coding and says that we got a splash from Jotform that says FORM OVER QUOTA. Can you clear that for us? We don't need to save any submissions.
Thanks, Mark.Page URL:
- JotForm SupportKevin_GAnswered on November 28, 2016 at 05:57 PM
I have checked your email address and it is in our bounce list, here's the reason:Result: email@example.com is IN the bounce list
Reason(s) : smtp; 521 5.2.1 : (DMARC:AOL) This message failed DMARC
I have already removed it and you should receive emails now, I will also suggest you to check this guide in order to avoid bouncing: How-to-Prevent-Email-Bouncing-Related-Issues
If the problem still persists, please try setting up a custom sender email address using the SMTP method, this guide will help you: How-to-Setup-SMTP-for-a-Form
Hope this helps.