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JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

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We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    probleme de redirection

    Asked by crazysteack on November 28, 2016 at 04:49 PM


    encore une fois je rencontre un problème de redirection,

    mes formulaires doivent etre redirigés vers ma boite email mysecretmarrakech@gmail.com, hors cela ne fonctionne pas.

    c'est étrange, cela fait la 2ème fois que je vous écris pour un probleme similaire, 

    pourriez vous regarder et m'aider.


    Merci beaucoup.



    Page URL:

    probleme email href mailto
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    JotForm Support

    Answered by BDAVID on November 28, 2016 at 06:07 PM

    That email address was in bounce list: https://www.jotform.com/help/262-How-to-Remove-Your-Email-Address-from-Bounce-List 

    It has now been whitelisted, so this should solve the problem. Also, check your spam folder, and if you find any email address coming from JotForm mark it as NOT SPAM:

    Let us know if you need more help.