What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    How can I delete my account?

    Asked by kc4x4sar on November 28, 2016 at 05:30 PM

    The account was created by mistake.

    My Account how how can i can
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    JotForm Support

    Answered by david on November 28, 2016 at 06:29 PM

    I will delete the account as per your request.  If there is anything else we can help with, just let us know.

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    JotForm Support

    Answered by david on November 28, 2016 at 06:31 PM

    I checked your account and it currently has an active subscription.  If this is the account you would like us to delete, please confirm and we will cancel the subscription first.  If this is not the account you would like deleted, please log in to the account you would like deleted and make the request from that account.

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    Answered by Cliff DesPeaux  on November 28, 2016 at 07:37 PM

    Hi,

    I did not request that this account be deleted, and it should not be. Is our account compromised?

     

    Thank you,

    Cliff DesPeaux

    206-963-5885

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    Answered by Cliff DesPeaux  on November 28, 2016 at 08:22 PM

    I found out that one of our board members has a personal account he wants deleted. He mistakenly sent the request from the organization's account. His username is bgordon. Thank you! And sorry for the trouble.

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    JotForm Support

    Answered by jonathan on November 28, 2016 at 09:22 PM

    Thank you for the clarification.

    We always recommend the actual account owner/user to request the account cancellation or deletion when they are logged in to their account. 

    Please login to the account/username bgordon  at https://www.jotform.com/login and then request deletion of the account here https://www.jotform.com/contact/

    Regards