What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Collecting Credit Card Information Without Processing through Jotform...

    Asked by CAPOULTRY on November 28, 2016 at 06:55 PM


    I would like to know if there is a way to submit credit card information through Jotform with processing a payment using one of the payment methods? Our company uses Chase Paymentech to process all our credit cards payments. I'm trying to avoid using a third party and avoid paying higher fees. Please let me know if you have any suggestions.

    Thanks you!

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    JotForm Support

    Answered by Jim_R on November 28, 2016 at 08:24 PM

    Hey there, three (3) of the payment processors we integrate with allow some sort of Payment Authorization, meaning you can get their payment details then charge them later if needed.

    This option is currently only available on the following JotForm payment integration:

    1. PayPal

    2. Stripe

    3. Authorize.Net

    Complete guide: How-to-Enable-Payment-Authorization

    Just a gentle reminder, you can't collect card details using JotForm per se as it's against our Terms of Use. You'd have to use one of our payment processors, and with your requirement of "not charging them immediately", the only way around this is to pick one of the 3 options listed above.