What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

  • Profile Image

    How to automatically send email and SMS to applicant?

    Asked by sayitright on November 28, 2016 at 07:05 PM




    I need to have an automatic email and SMS to be sent to the applicants. However, I need to write the content for the email and SMS if it is possible let me know how?


    If there is a way how can I include previous submitters in this feature? to make sure everyone is receiving the email and SMS?

  • Profile Image
    JotForm Support

    Answered by jonathan on November 28, 2016 at 09:15 PM

    To send an automated or confirmation email to your form user, you can add the Autoresponder Email to your form. User guide: Creating-a-Form-Autoresponder

    However the SMS feature is a different thing. It is not a built-in feature on the form. 

    You can review this same discussion thread that have a suggested resolution.



    If there is a way how can I include previous submitters in this feature?

    You can trigger the submission email again by re-submitting the existing submissions.

    You can do it using the EDIT button in the submission data view panel.

    User guide: https://www.jotform.com/help/269-How-to-View-Form-Submissions

    Let us know if you need further assistance.