Calculated number does not go into field

  • Profile Image
    wolfpaw69
    Asked on November 28, 2016 at 07:43 PM

    On my form, when a town is chosen, the zip code is automatically put in.  However, when I select the town "Young" the zip code does not change, it just remembers the last towns zip code but doesn't update.  When all the other towns are selected, they update except this one.  (when Young is selected the zip should say 85554

     

  • Profile Image
    BJoanna
    Answered on November 28, 2016 at 09:38 PM

    Your condition is correct.

    There is a space after your number 85554 inside of dropdown field options. 

    To resolve this issue simply remove extra space character. 

    Here is my cloned form: https://form.jotform.com/63328315844963 

    Hope this will help. Let us know if you need further assistance. 

  • Profile Image
    wolfpaw69
    Answered on November 29, 2016 at 08:52 PM

    Such a small issue, but it was driving me crazy.  Thank you for your help.

  • Profile Image
    BJoanna
    Answered on November 30, 2016 at 12:29 AM

    You're welcome.

    Fell free to contact us if you have any other issues or questions.