Editing the form submissions PDFs and unable to save them

  • TheTransformationShow
    Asked on November 29, 2016 at 1:38 AM

    edit the form submissions PDFs and cant seem to save them to my jot forms.
    Any suggestions on how?

  • John_Benson
    Replied on November 29, 2016 at 2:28 AM

    If I understand you correctly you're unable to save submission PDF. I cloned your form (https://www.jotform.co/form/63248872554869) and I was not able to replicate the issue.

    I checked the autoresponder settings and I can see that it is not configured properly. You have selected a wrong field, instead of E-mail address field you selected the Topic field. Here's how to change it:

    1. Open your form and click the Emails button in the Form Builder.

    Editing the form submissions PDFs and unable to save them Image 1 Screenshot 40

    2. In the Autoresponder 1, click the Edit button.

    Editing the form submissions PDFs and unable to save them Image 2 Screenshot 51

    3. Go to the Recipients tab, change the Recipient Email from Topic to E-mail (your email please). Click the Save button when you're done.

    Editing the form submissions PDFs and unable to save them Image 3 Screenshot 62

    Hope that helps. If I have misunderstood your concern or you have any further question, please feel free to contact us anytime.