What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

  • Profile Image

    Form not viewed correctly in the mobile

    Asked by naggar on November 29, 2016 at 01:39 AM

    Your message box, should come underneath the "your message" text as well not next to it. 



    Kind Regards, 

  • Profile Image
    JotForm Support

    Answered by Chriistian on November 29, 2016 at 02:09 AM


    Can you please add this custom CSS in your form and see if this works? This should make the message box become underneath the "your message" label.


    @media screen and (max-width: 480px), screen and (max-device-width: 768px) and (orientation: portrait), screen and (max-device-width: 415px) and (orientation: landscape){


    #label_18 {

        width : 50%;


    #input_18 {

        width: 100%;


    Do let us know if this works.