What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    My form is disabled

    Asked by YetiGod on November 29, 2016 at 08:53 AM

    I have just started creating easy form to save your stats or any information that you want to save by making bookmark of "Thank you page" that will have all filled fields (At first it was made for DarkOrbit game, cause there people can make really difficult nicknames that you can't write by using your keyboard.. Like using many symbols). I made an free mail acc for that, cause it send all the time filled info, so i don't know how to disable it.. And now when im pressing "Preview" it says "This form is disabled" or smth. I dont know why, but i can't finish my "help system" now.. Can you help me? Your form builder is really good for making things like that.. so i hope you will help me.

    Acc: YetiGod
    My form - https://eu.jotform.com//?formID=63324718950358
    _______ - https://form.jotformeu.com/63324718950358

  • Profile Image
    JotForm Support

    Answered by emily on November 29, 2016 at 09:09 AM

    Hi, 

    When I clicked on the URL of your form, I got the error message below.

    I checked your account and it was autosuspended. I inspected your forms and could not find any phishing that might have resulted in auto suspension. So, I activated your account.

    Please check again and let us know if you encounter any problem.

    Thanks.