Why my form is disabled?

  • auroratoto
    Asked on November 29, 2016 at 9:21 AM

    Hi...

    I just joined JOTForm and i just built 1 form but when i want to do some preview it says that my form is disabled, here is my form link : https://form.jotform.me/63333648947467

    Please kindly check and kindly tell me if i have done anything wrong?

     

    Thanks

  • candy
    Replied on November 29, 2016 at 9:31 AM

    Hello,

    I have checked your account and I have seen that your account has been auto-suspended by our automatic phishing detection system due to phishing.

    You are not allowed to receive credit card information from the users according to our terms of use. If you need to have payment in your form, please use our payment fields.

    Why my form is disabled? Image 1 Screenshot 20

    So that, I have removed the fields related the credit card information and I have re-activated your account.

    Please be avoid this kind of suspicious activities in your account. If the same issue occurs again, we are going to delete your account.

    Thank you for your understanding.