Why my form is disabled?

  • Profile Image
    Asked on November 29, 2016 at 09:21 AM


    I just joined JOTForm and i just built 1 form but when i want to do some preview it says that my form is disabled, here is my form link : https://form.jotform.me/63333648947467

    Please kindly check and kindly tell me if i have done anything wrong?



  • Profile Image
    Answered on November 29, 2016 at 09:31 AM


    I have checked your account and I have seen that your account has been auto-suspended by our automatic phishing detection system due to phishing.

    You are not allowed to receive credit card information from the users according to our terms of use. If you need to have payment in your form, please use our payment fields.

    So that, I have removed the fields related the credit card information and I have re-activated your account.

    Please be avoid this kind of suspicious activities in your account. If the same issue occurs again, we are going to delete your account.

    Thank you for your understanding.