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  • Profile Image

    Button Checkboxes widget does not clear when hidden

    Asked by nickbh on November 29, 2016 at 10:28 AM

    I am using the Widget Button Check boxes.

    Basically I have a requirement whereby if a rating value is higher than a 3 some button checkboxes are offered.

    In the event that a rating is less than 3 a different set of button check boxes are displayed.  if I switch between the say a rating of 2 and a rating of 4 the selections in the button check boxes do not clear properly.  The content seems to clear but the actual image appears to remain "checked".

     

    I have used the switch in the Advanced Preferences to "Clear Hidden Value".

     

    Here are some screenshots of the example>

    On load>

    On Selection>

    On change of mind>

    On return to previous selection - choices still showing on the widget?>

    Could you please look into this?  i want to ensure that on a change of rating from +-3 ie when a filed is hidden that the selections are cleared and the widget shows the same?

    Thanks

     

     

     

    Page URL:
    https://form.jotformeu.com/63334032042340

    checkboxes Button checkboxes hidden
  • Profile Image
    JotForm Support

    Answered by Welvin on November 29, 2016 at 11:23 AM

    Yes, it looks like the widget cannot be cleared by the hidden field option in the advanced properties. Let me forward this thread to our developers for them to take a look. If there are updates, you should know it through this thread.

    For the meantime, you may consider using our regular checkbox field for this to work.