What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

  • Profile Image

    Is there any way of letting JotForm staff know about this glitch?

    Asked by CrispCuts on November 29, 2016 at 11:07 AM

    Is there any way of letting JotForm staff know about this glitch?


    On iPhone 5s when I go to upload a picture on a form it doesn't display the library option correctly.  This worries me as my forms are for uploading images as part of a video creation service.


    This field is JotForms own inbuilt file uploader and I don't know if it is also affecting any other devices

  • Profile Image
    JotForm Support

    Answered by david on November 29, 2016 at 12:12 PM

    I checked your forms and did not see on similar to the one in your post.  I tested our regular file upload field and it looks to be working properly on an iPhone 5.  If you wouldn't mind sharing the form you are working on, we will be happy to have a look to see what the cause may be.