What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    I must have two accounts. Please help me clear this up.

    Asked by streem17 on November 29, 2016 at 11:25 AM
    Page URL:
    http://www.jotform.us/GCDSmentorship/MentorRegistration

    two accounts up
  • Profile Image
    JotForm Support

    Answered by ashwin_d on November 29, 2016 at 12:35 PM

    Hello streem17,

    I did check both of your accounts and found that you seems to be using custom form URL. 

    One way to solve this problem is to move forms from your one account to another account. Please note that once the forms are moved form one account of another, the custom URL of forms moved will no longer be available.

    Do get back to us if you would like us to move form from "streem17" to "GCDSmentorship" account.

    We will wait for your response.

    Thank you!