My conditional logic to send an email to Cabinet member is not working

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    Asked on November 29, 2016 at 11:58 AM


    Made a successional approval with signature boxes

    Traveler completes, signs and send to budget holder - (This part works perfectly)

    Budget holder receives email - edits submission, enters budget holder code to view additional fields CODE: RVABUDGET - signs via mouse, approves, selects cabinet holder email from dropdown and submits - ( THis part does not get received. by cabinet member)

    Cabinet Member enter CODE 123 to view additional fields signs approves and sends to finance.  

    The form works perfectly when I use a hotmail address

    The form works perfectly on the first send for the school district but will not send to the cabinet approver.

    Melissa Le'ppin 772 812-6431


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    Answered on November 29, 2016 at 01:33 PM

    You have cabinetHolder83 in the conditional logic, but I've viewed your form and can't find this. Please make sure to have the correct field name/tag: 


    As for receiving the email, I think this is related to spam filters. Please check and make sure to allow emails from to go through.

    Let us know if you need any further assistance.