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mleppinAsked on November 29, 2016 at 11:58 AM
https://form.jotform.com/61034495112952
Made a successional approval with signature boxes
Traveler completes, signs and send to budget holder - (This part works perfectly)
Budget holder receives email - edits submission, enters budget holder code to view additional fields CODE: RVABUDGET - signs via mouse, approves, selects cabinet holder email from dropdown and submits - ( THis part does not get received. by cabinet member)
Cabinet Member enter CODE 123 to view additional fields signs approves and sends to finance.
The form works perfectly when I use a hotmail address
The form works perfectly on the first send for the school district but will not send to the cabinet approver.
Melissa Le'ppin 772 812-6431
Page URL: https://form.jotform.com/61034495112952 -
Welvin Support Team LeadReplied on November 29, 2016 at 1:33 PM
You have cabinetHolder83 in the conditional logic, but I've viewed your form and can't find this. Please make sure to have the correct field name/tag:
https://www.jotform.com/help/146-How-to-find-Field-IDs-Names
As for receiving the email, I think this is related to spam filters. Please check and make sure to allow emails from noreply@jotform.com to go through.
Let us know if you need any further assistance.