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At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

Recent Questions

6 VIEWS

1 REPLIES

Update username

Asked by nblakewoodward Updated 11 hours ago
6 VIEWS

1 REPLIES

Do I directly receive the payment made via Paypal?

Asked by ProwessCreations Updated 11 hours ago
6 VIEWS

1 REPLIES

Why am I not able to upgrade my account. I am getting card declined errors.

Asked by nikkitongg Updated 12 hours ago
12 VIEWS

1 REPLIES

Can more than one person have a log in?

Asked by Thomas Kachadurian Updated 12 hours ago
6 VIEWS

1 REPLIES

Tracking names/emails

Asked by stroseforms Updated 12 hours ago
8 VIEWS

1 REPLIES

Add infinite fields dynamically

Asked by Cammarata_Alessandro Updated 12 hours ago
9 VIEWS

3 REPLIES

Stripe: coupons are fetched from Stripe even if the form is set up for product-based payment

Asked by spacecitysanitizers Updated 12 hours ago
24 VIEWS

6 REPLIES

How do i force a check box to select based on an answer from a previous question.

Asked by JWSWaste Updated 12 hours ago
8 VIEWS

2 REPLIES

Using the form offline on the app

Asked by TRybock Updated 12 hours ago
14 VIEWS

3 REPLIES

Checkout Not Working

Asked by spacecitysanitizers Updated 12 hours ago
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Recent Questions