Form Support | JotForm Online Form Builder

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At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

Popular Articles

Recent Questions

5 VIEWS

1 REPLIES

I have unauthorized charges on my credit card

Asked by Blkice Updated 41 minutes ago
10 VIEWS

1 REPLIES

DDSlick Dropdown widget in the form won't display on mobile device

Asked by PeachHoldingsLLC Updated 44 minutes ago
4 VIEWS

1 REPLIES

Autoresponders on Encrypted Form

Asked by lwact Updated 45 minutes ago
4 VIEWS

1 REPLIES

How can I change where my PDF downloads to on my computer?

Asked by ConservationFraming Updated 48 minutes ago
4 VIEWS

1 REPLIES

Unable to download attachment files

Asked by JoshCartledge Updated 48 minutes ago
4 VIEWS

1 REPLIES

Embedded payment form is not submitting.

Asked by STOREMYTRUCK Updated 50 minutes ago
5 VIEWS

1 REPLIES

Non-profit application I only have a Tax exempt certificate can I use that instead of a 1099

Asked by AuroraCollegiate Updated 53 minutes ago
61 VIEWS

13 REPLIES

Authorize.net > Authorization Only: also charges the users for the same amount.

Asked by STOREMYTRUCK Updated 56 minutes ago
47 VIEWS

8 REPLIES

Google Sheets integration not automatically updating new submissions

Asked by vims_lt Updated 57 minutes ago
4 VIEWS

1 REPLIES

I would like to set up monthly recurring payment from paypal but on my payment type, it does not give me the option for subscriptions. Please advise.

Asked by Josie Updated 1 hour ago
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