Form Support | JotForm Online Form Builder

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At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

Popular Articles

Recent Questions

879 VIEWS

4 REPLIES

Form not found This form is disabled.???

Asked by denizhan akbulut Updated 5 years ago
688 VIEWS

2 REPLIES

not receiving email notification

Asked by RedTree Updated 5 years ago
391 VIEWS

2 REPLIES

I'd like to add a form that allows for my customers to submit their credit card information

Asked by heatherwilliamson Updated 5 years ago
878 VIEWS

1 REPLIES

Is the signature filed not safe ?

Asked by Fairnetsdk Updated 5 years ago
526 VIEWS

9 REPLIES

When the person makes a payment. I need JotForm to send me an email.

Asked by CLASTim Updated 5 years ago
426 VIEWS

1 REPLIES

i don't see my submissions= the new ones

Asked by wendywhitlow Updated 5 years ago
563 VIEWS

1 REPLIES

The ssl certificate is visible - but no https indicated in the URL

Asked by Fairnetsdk Updated 5 years ago
1809 VIEWS

4 REPLIES

Feature Request: Import Excel/CSV data files to the form Submissions

Asked by fredagaisie Updated 5 years ago
1086 VIEWS

1 REPLIES

Date Condition Problem

Asked by pedmonds Updated 5 years ago
1672 VIEWS

1 REPLIES

Can users save their incomplete form and come back to finish?

Asked by Laura Sherlock Updated 5 years ago
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