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At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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Recent Questions

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Editing autoresponder and notification emails layout

Asked by Royaume Updated 5 years ago
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Hiding Empty Fields on Email

Asked by kumc Updated 5 years ago
439 VIEWS

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How to customize an email while hiding empty fields?

Asked by polishedcarz Updated 3 years ago
510 VIEWS

3 REPLIES

Preferences is different and Hide Empty Fields is no longer there. Where did it go?

Asked by mariekinsella Updated 3 years ago
643 VIEWS

2 REPLIES

New Preferences Setting: "Hide Empty Fields in Email" option can't be found

Asked by chriscrews Updated 2 years ago
417 VIEWS

1 REPLIES

Hiding empty fields from email notification

Asked by psymchych Updated 3 years ago
173 VIEWS

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PDF Submissions: How to make static texts visbile when "Hide Empty Fields" is selected?

Asked by secureform Updated 1 year ago
59 VIEWS

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Hiding empty fields in email is not working correctly

Asked by LucBaetsle Updated 9 months ago
39 VIEWS

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Hiding Empty Fields in Emails

Asked by Intactsbd Updated 5 months ago