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At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

Popular Articles

Search Tag: missing

Recent Questions

1562 VIEWS

2 REPLIES

My form has stopped sending one of the field inputs by email...

Asked by crezo Updated 8 years ago
1667 VIEWS

4 REPLIES

Where are my forms!!!!!

Asked by ecomonitor Updated 7 years ago
1605 VIEWS

5 REPLIES

Why are all of my folders gone?

Asked by wtbrownjr Updated 7 years ago
2247 VIEWS

1 REPLIES

Problem downloading a spreadsheet from v2 (to prep for v3), but data is missing

Asked by corcorance Updated 7 years ago
3175 VIEWS

7 REPLIES

If I migrate my forms from v2 to v3, will all the previous submissions be transferred as well?

Asked by corcorance Updated 7 years ago
3296 VIEWS

1 REPLIES

Form isn't updating

Asked by workforcesolutions Updated 7 years ago
2139 VIEWS

3 REPLIES

Custom subject line is missing information

Asked by corcorance Updated 7 years ago
2050 VIEWS

3 REPLIES

One field missing when form is sent....HELP!

Asked by CurlyInKC Updated 7 years ago
1693 VIEWS

3 REPLIES

error when submitting form through iweb - Form ID missing or irregular

Asked by cocktailconsultancy Updated 7 years ago
1296 VIEWS

1 REPLIES

All my forms were gone last week, now they are back?

Asked by MyPhotoShow123 Updated 7 years ago
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