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At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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Recent Questions

753 VIEWS

1 REPLIES

Form shows no data recieved when I try to edit in in the form builder

Asked by ddidier Updated 5 years ago
725 VIEWS

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Submitted data in Matrix field not displaying in edit link

Asked by swapna_summit Updated 5 years ago
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Fit Forms Integration: no data in notification email from submitter's Facebook Profile

Asked by konformusa Updated 4 years ago
500 VIEWS

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My forms are stuck after clicking submit. Urgent, please help!

Asked by justintsmith Updated 4 years ago
478 VIEWS

1 REPLIES

Cannot access submissions - I only get a grey screen

Asked by sunshine2127 Updated 4 years ago
650 VIEWS

3 REPLIES

No data in the exported excel file in the form submissions page

Asked by Angelobrack Updated 4 years ago
402 VIEWS

1 REPLIES

form taking to long to load and no data

Asked by tentenaerials Updated 4 years ago
778 VIEWS

16 REPLIES

Downloaded CSV report does not display any submission record.

Asked by snaplash Updated 4 years ago
408 VIEWS

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Unable to see submitted data from my PDF forms

Asked by RoyReyes Updated 4 years ago
492 VIEWS

2 REPLIES

My form is entirely blank! Please help!

Asked by tamarwallace Updated 4 years ago
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