At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.
We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.
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2105 views3 repliesI have been a premium user for many years now, why is my account type saying that I am free now? Asked by thornwebdesigns - Updated 5 years ago
1921 views1 replieshow long does it take to activate premium account? Asked by cerealcity_hkd - Updated 6 years ago
1788 views3 repliesPremium Transfer Error Asked by christianw13 - Updated 6 years ago
1714 views3 repliesUpgraded to premium. Account still free. Need help asap pls Asked by paulkruegel - Updated 6 years ago
1120 views1 repliesUpgrading my account from Premium Asked by questwinint - Updated 6 years ago
1023 views2 repliesCan i use a free paypal account and a premium membership account together? Asked by damandemonline - Updated 6 years ago
1122 views1 repliesAccount did not upgrade!! Asked by leigh664 - Updated 6 years ago
845 views1 repliesI have updraded to premium but still shows free. When will my status change? Asked by kleyman - Updated 6 years ago
1390 views4 repliesI want to cancel my premium account, but it won't let me login to Plimus. Asked by maps - Updated 5 years ago
893 views1 repliesHow many users can access one "premium" account? Asked by sallyhamer - Updated 5 years ago
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