At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.
We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.
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1116 views2 repliesHow long should I expect it to be before my account gets upgraded? Asked by ImAndru - Updated 6 years ago
903 views1 repliesUpgrade to Premium using Purchase Order? Private - Asked by AndyFA - Updated 6 years ago
1120 views1 repliesUpgrading my account from Premium Asked by questwinint - Updated 6 years ago
1623 views1 repliesUpgrading - multiple server discount? Asked by techtriadinc - Updated 6 years ago
845 views1 repliesI have updraded to premium but still shows free. When will my status change? Asked by kleyman - Updated 6 years ago
37 views1 repliesI'm trying to upgrade to the Premium Service. Private - Asked by Ucemba - Updated 6 years ago
1196 views2 repliesI received notification my account was disabled. I upgraded 2 days ago and received confirmation of payment. Asked by Scott McGihon - Updated 5 years ago
1362 views2 repliesI want to upgrade to professional, but it just says page not found. Asked by jesser - Updated 5 years ago
777 views1 replieswhy was my account cancelled? Asked by justdean - Updated 5 years ago
795 views5 repliesHave I been billed twice? Asked by inktanklimited - Updated 5 years ago
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