Ausgefülltes Dokument erscheint nicht im Posteingang

  • Hro1983
    Gefragt am 20. Juni 2024 um 14:04


    ich habe heute Nachmittag mein Formular "Interne Ankaufsapp Fahrzeugbegutachtung" ausgefüllt und abgesendet. Die Bestätigung per E-Mail kam auch, aber ich sehe das Formular im Posteingang nur als " Einsendung 5" ohne Inhalte. Wie bekomme ich die Informationen aus dem Formular im Posteingang angezeigt? Der Inhalt war sehr wichtig.

    Vielen Dank für Ihre Mühe

    Sebastian Peters

  • Mikhail Jotform Support
    Geantwortet am 20. Juni 2024 um 14:10

    Hi Sebastian, 

    Thanks for reaching out to Jotform Support. Our German Support agents are busy helping other Jotform users at the moment. I'll try to help you in English using Google Translate, but you can reply in whichever language you feel comfortable using. Or, if you'd rather have support in German, let us know and we can have them do that. But, it might take a while until they're available again.

    Now, coming back to your question, Our Developer Team is aware of the issue, and they are working on it right now. We'll let you know as soon as they get it fixed.

    Thanks for your patience and understanding, we appreciate it. 

  • Shirized Jotform Support
    Geantwortet am 20. Juni 2024 um 15:36

    Hi Sebastian,

    I just heard back from our Developer Team. They've solved the issue, so it should all be working fine now. Can you give it a try and see how it goes? 

    Thanks for your patience, we appreciate it.

  • Hro1983
    Geantwortet am 20. Juni 2024 um 16:25

    Es funktioniert wieder alles bestens, vielen Dank :-)

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