Hallo bei uns erscheint das SPeichern Symbol bei den Kartenfragen aber

  • Benedikt Hitzler
    Asked on July 12, 2022 at 1:19 PM

    Hallo bei uns erscheint das SPeichern Symbol bei den Kartenfragen aber wenn amn drauf klickt, passiert nichts. Woran köntne das liegen?

  • Harvey JotForm Support
    Replied on July 12, 2022 at 3:56 PM

    Hi Benedikt,

    Thanks for reaching out to Jotform Support. I'm so sorry that you are having issues with the save and continue later on your card form. Rest assured, I'm here to help. Are you referring to the form Onlineberatung_V1 where the save button doesn't work? If yes, I've cloned your form and tested it but the save and continue later is working as intended. Check the sample screencast below:

    8394d0f96dbce467083bf6268d127aa6 Screenshot 10

    Is your form embedded into a website? If yes, may we know the URL of the form where it is embedded for us to check? I've cleared your form caches. Can you try it again and see how it goes? If you run into the same problem again, let us know and we'll do some more testing to see what's going on. 

    After we hear back from you, we’ll have a better idea of what’s going on and how to help.